CUSTOMER RENTENTION PROGRAM
Each week, we call all accounts pending cancellation to remind the customers of
past due payments.
Customers can now set up Automatic Monthly Electronic Funds Transfers so that their
monthly payment is automatically deducted from their checking account, thus greatly
reducing cancellations and increasing your retention rate.
An insured can make payments on our website with their credit cards!
We send monthly invoices to all commercial accounts ten days prior to the payment
If a customer’s account is cancelled, upon your request, we will work closely with
you regarding a reinstatement of that account with the insurance carrier.