CUSTOMER RENTENTION PROGRAM
Each week, we call all accounts pending cancellation to remind the customers of past due payments.
Customers can now set up Automatic Monthly Electronic Funds Transfers so that their monthly payment is automatically deducted from their checking account, thus greatly reducing cancellations and increasing your retention rate.
An insured can make payments on our website with their credit cards!
We send monthly invoices to all commercial accounts ten days prior to the payment due date.
If a customer’s account is cancelled, upon your request, we will work closely with you regarding a reinstatement of that account with the insurance carrier.